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Privacy Policy

Mitchell Fabrics, LLC (“MF” and sometimes referred to as “we,” “us,” or “our”) appreciates your interest in this website (the “Site”).  Your privacy is important to us.  In connection with providing information, features, products, and services at the Site, we may ask for or collect information from you, either in the form of anonymous data or personally identifiable information.  As part of our commitment to honoring your privacy, this Privacy Policy explains the approach we take in protecting and using the information that we gather from you on the Site.  The Privacy Policy is incorporated into the Site’s Terms and Conditions.   By accessing or using the Site, you agree to the Privacy Policy.  If you do not agree with the Privacy Policy, you may not access or use the Site.

The Privacy Policy applies to information we collect:

On the Site;
In email and other electronic messages between you and the Site; or
Through mobile and desktop applications you download from this Site, which provide dedicated no-browser-based interaction between you and this Site.

It does not apply to information collected by:
Us offline or through any other means, including on any other website operated by Mitchell Fabrics or any third party; or
Any third party, including through any application or content that may link to or be accessible from the Site.

Changes to the Privacy Policy
We may make changes to the Privacy Policy from time to time, and at any time, without notice to you, by posting modifications to the Privacy Policy on the Site.  By using the Site following such changes, you agree to be bound by such changes.  Please check the Site periodically to familiarize yourself with any changes that may have been made to the Privacy Policy.  You can determine when the Privacy Policy was last changed by checking the “Last Updated” reference above.

Children Under the Age of 13
We do not knowingly collect or solicit personal information from children under 13.

Information We Collect About You and How We Collect It
We collect several types of information from and about users of the Site.

Personal Information You Provide: In order to access certain services or features on the Site, you may be required to provide information which could be used to identify you, such as your name, postal address, telephone number credit card information, transaction details or other information.  Such information may be required, for example, to register an account with the Site or to request product literature or samples.  If you do not provide the required personal information, you may not be able to access those Site services or features.
We only collect personal information that you voluntarily provide to us.  By way of example, such information may be collected by completing forms on the Site, responding to a survey, signing up for an email marketing list, or transmitting emails to the Site.

Automatically Collected Non-Personal Information: Other information, which does not identify you, is collected automatically as you navigate through the Site.  This information can include your IP address, your domain server, the type of computer and browser you use, the type and speed of your internet connection, the time and date of the Site visit, Site browsing patterns, traffic data, and other information which does not personally identify you.

We use a variety of automated data collection technologies to collect this information including, without limitation, cookies and pixel tags/web beacons.  You may set your browser to refuse or disable these data collection methods, but doing so may change your experience on the Site, diminish certain aspects of the Site’s functionality, or render certain features of the Site inoperable.  The Site may not recognize or respond to “do not track” technologies employed by your browser.

How We Use Information         
We use information that we collect about you or that you provide to us, including any personal information:


If you do not wish to have your contact information used by the Company to promote our own products or services, you can opt-out by checking the relevant box located on the form on which we collect your data or by sending us an email stating your request to service@mitchellfabrics.com.  If we have sent you a promotional email, you may use the unsubscribe method described in the email to be omitted from future email distributions.  This opt-out does not apply to information provided to MF as a result of a product purchase, warranty registration. Product service experience, or other transactions.


Disclosure of Your Information           
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.  We do not sell, rent, or trade to any unaffiliated third parties your personally identifiable information.  We may disclose personal information that we collect or you provide as described in the Privacy Policy:



Security Measures
We use a variety of current technologies and processes for protection of our customer data.  We maintain a private database on our web server for the storage of all information collected through our Site.  It is our practice to use encryption whenever we receive or transmit sensitive data.  We will take reasonable measures, which we believe are appropriate, to protect your information from loss, misuse, alteration, or destruction, and where possible, will ask that any third parties to whom we may transfer your information take comparable steps to protect that security.  Although we will use all reasonable efforts to safeguard the confidentiality of any visitor information collected, we shall have no liability for disclosure of any visitor information obtained due to errors in transmission or the unauthorized acts of third parties.  Email is not a secure form of communication.  Please do not send us any personally sensitive information via email.



Other Websites

Please be aware that our Site and email communications may contain links to other websites on the internet that are owned and operated by third parties.  The information practices of those websites linked to our Site are not covered by this Privacy Policy and, therefore we are not responsible for the content or privacy policies of websites to which our Site links.  We encourage you to review the privacy policies of other websites to understand their privacy practices.



Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at service@mitchellfabrics.com .

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